The Joint Commission
The Joint Commission (TJC) accreditation means that Arroyo Vista Family Health Center health meets or exceeds rigorous standards for patient care and safety. These standards focus on the way Arroyo Vista functions and works to meet patient needs. TJC is the nation's largest and only accreditor that reaches across the full continuum of care. They accredit nearly 15,000 healthcare organizations in the United States. Arroyo Vista has volunteered and successfully achieved accreditation and re-accreditation by TJC since 1994 and strives for continued improvement.
Arroyo Vista is also TJC certified as a Patient-Centered Medical Home (PCMH), meaning it meets specific standards that focus on centering care around the patient. PCMH certification emphasizes providing high-quality, coordinated, and patient-centered primary care. Standards also address access, comprehensive care, and a strong relationship between the patient and their healthcare team.
We appreciate your feedback on your
health care experience.
We care about your health. We strive to provide a positive health care experience and appreciate your input on how to better serve you. If you have a concern about safety or the quality of care at Arroyo Vista please inquire with any Department Manager of the Arroyo Vista Team or contact our Community Relations Department at 323-987-2000 x2007 or you may contact The Joint Commission directly regarding the safety or the quality of care without retaliatory action from Arroyo Vista. The Joint commission may be contacted in any of the following ways:
The Joint Commission 630-792-5800
Monday-Friday 8:30am to 5:00pm PT
E-mail to submit a complaint https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Fax to 630-792-5636
Address: Office of Quality and Patient Safety The Joint Commission
One Renaissance Blvd. Oakbrook Terrace, Illinois 60181
