FAQ

We have the right programs for you, as well as our discount and payment plans for those who qualify. Please visit our Payment Options page for more information.

For most programs and the discount all you need to bring is a Picture ID, proof of income issued within the last 45 days and proof of address issued within the last 60 days. For the discount you only bring proof of income, Picture ID, and proof of address. Please visit our Payment Options page for more information or contact us at (323)254-5221 for assistance.

Your GR documents would be your proof of income.

You can write a letter explaining that you are not currently working and stating what kind of financial support, if any, you are receiving. This letter will serve in place of your proof of income.

Yes, you can see the doctor the same day! You have 30 days to bring the required documents from the date of service.

Yes, you can see the doctor the same day but you will be processed as a Self-Pay and asked to pay a nominal charge of $20. Once your Medi-Cal is approved you must bring your Medi-Cal insurance card so we can check eligibility coverage. When, Medi-Cal coverage is verified you will receive your nominal fee refund via mail.

Appointments are usually available within a one week time frame. Some appointments can be scheduled the same day and dental appointments may be available within two weeks.

The latest available Medical appointment is at 4:15pm Monday to Friday at all Arroyo Vista locations and at 4:15pm on Saturdays at the Highland Park Health Center for Medical. Same day appointments may be available. Please visit our Locations page for more information and hours of operation.

Yes, walk-ins are welcomed at all locations, but we strongly recommend making an appointment. Dental walk-ins are accepted at 8:30am and 1:30pm.

Yes, we have experienced, board certified Pediatricians on staff. We also have Family Medicine doctors, Nurse Practitioners and a Physician Associate that can also take care of all patients, from newborns to our elderly.

Yes, we offer a variety of on-site specialty services, including OB/GYN, podiatry, dental, radiology, ultrasound, optometry and pharmacy. For more information, please visit Our Services pages.

Yes, and we make every effort to meet the cultural and linguistic needs of our patients. Some doctors are bilingual in English/Spanish and some in English/Asian languages. All nurses and other support staff are bilingual in English/Spanish.

We believe that every person should have a complete physical examination every year. Please visit the American Academy of Pediatrics website at: AAP Recommendations and the American Academy of Family Medicine website at: for preventive guidelines.

Physical exams are covered by major health plans and other programs. Discounts are provided to the uninsured. See Payment Options for more information. We have seasonal discounts, for example we offer a Physical Exam for $50 which includes laboratories (Chem Panel 56 includes: urine test, cholesterol, liver test, diabetes complete blood count, sodium, kidney), TB skin test and anti-tetanus vaccine. A pap smear and breast exam for women and a prostate exam for men is included. Please contact us at (323) 254-5221 for more information. We care about your health.

Physicals are free of cost for most children and teens! We enroll children in Children’s Presumptive Eligibility (CPE) and Medi-Cal! Please visit our Payment Options page for more information or contact us at (323) 254-5221 for assistance.

We have the Presumptive Eligibility program where you can get a pregnancy test for free! If your results are positive, we extend the program for one month until you apply for Medi-Cal with the Department of Public Social Services. We are also available to assist you with the Medi-Cal application process.

The normal range is considered to be less than 120/80. Ranges can vary depending on age, physical activity and weight. Please call us today at (323) 254-5221 for a free blood pressure screen and to schedule an appointment for a check-up. For more information you can visit the CDC website at: http://www.cdc.gov/bloodpressure/index.htm.

From 70-110 mg/dl is considered normal for non-diabetic adult patients. Please call us today at (323) 254-5221 to schedule an appointment. For more information you can visit the CDC website at: http://www.cdc.gov/diabetes/index.htm.

We are a comprehensive General Dental Practice that services adults and children. Please visit our Dental Services page for more information. Please call us today at (323) 254-5221 to schedule an appointment.

We offer comprehensive optometry services for adults and children. Please visit our Optometry Services page for more information. Please call us today at (323) 254-5221 to schedule an appointment.

Most Medi-Cal patients are covered for Dental services. Arroyo Vista also offers Sliding Fee Scale discounts to dental patients who qualify. Please visit our Payment Options page for more information.

Yes, contracted private insurances are accepted. Please contact your insurance representative to verify or contact us at (323) 254-5221 for assistance.

Yes, we offer payment arrangements. Please contact us at (323) 254-5221 for more information.

We will accept any amount a patient can give on a regular monthly basis.

If transportation is an obstacle, taxi transportation services are offered to patients if deemed medically necessary for transportation to the hospital or other providers in the AVFHC service area.